Assuming you are an administrator on your account, you first need to log in to the Office 365 portal and click on the tile labeled Admin. Then click on Active Users on the left side under Users. Click on Add a user, then fill out the form and click Add Note that if you do not have any extra Office 365 licenses associated with your account, you will be prompted to buy…
I’m having some trouble getting used to Office 2016. Is there any way to help minimize the learning curve?
Microsoft created an excellent series of Quick Start Guides that help you navigate through the updated interface and start taking advantage of the great new features available. PC Outlook Word Excel PowerPoint OneNote Publisher Access Mac Outlook Word Excel PowerPoint OneNote
How do I connect my Windows phone to my Office 365 email?
On your Windows phone, go to Settings, then select email+accounts, then add an account. Select Outlook on Windows Phone 7 or 7.5 or Exchange on Windows Phone 8 or 8.1. then enter your email address and password and select sign in. Your phone will try to automatically find your email account settings. If it is successful, unless you would like to change the default sync settings select done. If your phone can’t…
I have a charge on my credit card each month for Office 365. How do I get my actual invoices?
To view your Office 365 invoices, you will need to log in to the Office 365 portal and click on the tile labeled admin. On the left side, select Bills under Billing. Change the month and year to the time period you would like and select view. Then choose View Details. To open a pdf that you can save or print, click View Invoice.
How do I share my calendar or contacts with another user?
You can easily share your calendar with another Office 365 user in your organization. Open Outlook and click on your Calendar, then click on Share Calendar in the Share section of the Home ribbon. Type the email address for the user that you want to share your calendar with in the To field. Note that you have the option to request that the user share their calendar with you by selecting…
One of our Office 365 users forgot their password. How do I reset it for them?
If your organization is not using Directory Synchronization and you are an administrator for your Office 365 account, you can reset other user’s passwords. Log in to the Office 365 portal and click on the tile labeled admin. On the left, click on Active Users in the Users section. Check the box to the left of the user’s name and then click on Reset password when it appears on the right.…
We recently started using SharePoint Online to store our company files. I want to do more with it, but I’m finding some of the terminology I run into confusing.
SharePoint does have a unique set of terms to refer to some of its features and functionality. Here’s a brief rundown of some of the most common terms you will run into. We also offer comprehensive training that can benefit anyone in your organization who will be assisting with your SharePoint administration. alert Notifies users via e-mail when there is a change to a list, document, or other item that meets the requirements they…
How do I connect my Office 365 email account to Outlook?
To utilize Outlook on your PC with Office 365, you will need Outlook 2010 or newer. If this is first time you have used Outlook, you can start the process to add your account simply by opening Outlook. If you already use Outlook for another email account and want to add your new Office 365 account to that same profile, click File in the upper left corner and then Add Account. If you would…
How do I take advantage of Microsoft’s free Office 365 support?
If you are an administrator on your organization’s Office 365 account, you can contact Microsoft’s support team by calling 800-865-9408. You can also submit a support ticket online via the Office 365 portal. Once logged in, click on the tile labeled admin, then click on Service requests under Support on the left. Click on the plus sign to create a new service request and select the service area you are…
My Office 365 administrator set up permission for me to send emails as one of our distribution groups. How do I send from this additional address instead of my regular email?
Whether you have permission to send as a distribution group, a shared mailbox, or any other address, you can set up Outlook to allow you to send from this additional email address when you need to. Open a new email in Outlook. Click on the Options tab and select From in the Show Fields section of the ribbon. In the From dropdown that now shows, click on Other E-mail Address… Click…