On Windows 7 and later machines, there is a neat tool called Problem Steps Recorder. You can use this tool to capture the steps needed to complete a certain task in Office 365 or to document the steps that are generating an error for troubleshooting purposes. To open Problem Steps Recorder, type psr in the machine’s search box. When the Problem Steps Recorder opens, click Start Record. Then simply go through the steps…
Are there any types of files that I can’t store in SharePoint Online?
There are a few types of files that you will not be able to store in SharePoint Online. Microsoft provides that list, including a description of the file type, here. You can find Microsoft’s complete list of SharePoint Online’s software boundaries and limits here.
Are there any free training courses available for SharePoint Online?
Microsoft has several online training courses for SharePoint Online that you can take advantage of. Topics range from an introduction to SharePoint document libraries to creating and setting up a SharePoint list, with the majority of the courses geared towards users that are new to SharePoint. Each course also has a quick reference card that you can download and keep handy. You can access these great Microsoft resources here.
I’ve read that I can use Skype for Business from my mobile device as well as from my laptop. How do I set this up?
If you have an Office 365 plan that includes Skype for Business, you can utilize Skype for Business on your iPhone/iPad, Windows Phone, or Android device. You simply need to download the appropriate app and sign in. Microsoft provides an overview of the apps, instructions for downloading, and more. Skype for Business for Android Skype for Business for iOS Skype for Business for Windows Phone
I’d like to share some files with one of my clients. Can I do this with SharePoint without having to pay for an extra Office 365 license for them?
Your Office 365 subscription includes Partner Access Licenses that you can use to allow anyone outside of your organization to access SharePoint. This is called external sharing. External sharing is turned on for your entire SharePoint instance by default, but that setting can be changed by an Office 365 administrator. When external sharing is turned on, there is quite a bit of flexibility in how it works. An administrator can turn external sharing on…
Can I be HIPAA/HITECH Act compliant with Office 365?
Microsoft has some great information on this topic in their Office 365 Trust Center, specifically their HIPAA/HITECH FAQ.
I just added Visio Online to my Office 365 account. How do I get started using it?
If you purchased Visio Online Plan 2, you can download the Visio software to your computer. First, navigate to the Office 365 portal and sign in. Then click on the gear in the upper right corner and select Office 365 under Your app settings. On that page, select software. If Visio is available to you, it will appear on the left and you just need to click install after selecting it. …
I just added Project Online to my Office 365 account. How do I get started using it?
If you purchased Project Online Professional, you can download the Project software to your computer. First, navigate to the Office 365 portal and sign in. Then click on the gear in the upper right corner and select Office 365 under Your app settings. On that page, select software. If Project is available to you, it will appear on the left and you just need to click install after selecting it. …
I’m not sure if moving my files onto SharePoint Online will be worth the effort involved. What will my team gain from this transition?
While moving to and getting to know a new piece of technology can be a daunting task, here are some of the benefits you’ll immediately be able to take advantage when you move your files to SharePoint Online. Set permissions on individual document or on folders. You no longer have to worry about where to place sensitive materials not everyone on your team needs access to. Utilize automatic versioning controls on documents so…
How do I connect my BlackBerry to my Office 365 email?
If you are using a BlackBerry 10 device, you can follow these steps. On the home screen, select Settings. Select Accounts, then Add Account. Select Email, Calendar, and Contacts. Type your email address and select Next. Type your password and select Next. The Looking up connection information message should display. If your connection information is found, select Done. If you see a message recommending that you use advanced setup steps, start again…